Server downtime report

lanji · Post by **lanji** » Mon Mar 07, 2005 8:56 pm

"We are looking into the cause of the recent downtime, and are in the process of changing some procedures due to what appears to be a human related problem.

Our appologies for the down time."

Just to let everyone know!

--
Lanji

Kai · Post by **Kai** » Mon Mar 07, 2005 9:10 pm

Thanks, was starting to get worried there

Serious Paul · Post by **Serious Paul** » Tue Mar 08, 2005 12:27 am

Okay I give, who is Lanji?

lanji · Post by **lanji** » Tue Mar 08, 2005 12:44 am

Christopher Lange, that's who!

I'm also the one that's been helping Kai out on the server stuff for a little while, and usually I just send her an e-mail when things had to be upgraded, or something's up with the server, but because everthing has been last minute these last two months thanks to the php hole, I thought I would save her some time by just posting the message here directly.

Kai · Post by **Kai** » Tue Mar 08, 2005 3:47 pm

Lanji is WT's upstream service provider if you want to be technical about it

The guy who gets to call the colo and bitch at them after I call and bitch at him about the server being down :7

lanji · Post by **lanji** » Wed Mar 09, 2005 9:47 pm

“As many of you know the servers have been like a yo-yo over the last three days, up and down, up and down….

Fortunately the real cause of the problem has been identified thanks to the Apache access logs, and actions are being taken to fix the issue. As a temporary fix on the server I’ve blocked a few IP addresses that are directly related to the attacks on the server.

Further fixes are being reviewed at this time, and announcements will be made when those are ready for production.

Once again our apologies for any downtime as a result of these issues.”

Just to let everyone know, we are both working on this one, and hope to have the server restored to full dependability in the next few days. - Chris